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Catalog
About Us
Contact Us

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Products

Shea Butter and Cepa Replenishing Cleansing Shampoo
Shea Butter and Cepa Replenishing Deep Conditioner Treatment
Lalo Mango Natural Hair Growth Pomade
Two Conditioner Bundle
Shampoo and Conditioner Bundle
Shampoo, Conditioner & Pomade Bundle
Two Pomade Bundle
One Shampoo and Two Conditioner Bundle
Spiced Chamomile Body Lotion
Two Lotion Bundle
Dandelion Au Shea Facial Hand & Body Cream

Collections

Our Collection
Digital Goods VAT Tax

Pages

APPI Compliance
CCPA Compliance
Contact Us
GDPR Compliance
Welcome to Sereme Naturals!

Customer Satisfaction Guarantee & Return Policy

At Sereme Naturals, we are confident that you will love the results from our products.
Our lotions are formulated to deeply moisturize and soothe extra dry skin, while our
hair care products are designed to promote healthy hair growth and support those
looking to regrow and strengthen their hair. If you are not completely satisfied with the
performance of our products, we are committed to ensuring your satisfaction through
our Customer Satisfaction Guarantee.

Privacy Policy

SEREME NATURALS is committed to ensuring your privacy is protected at all times
during your use of the Site. Please take the time to read over our Privacy Policy
(“Policy”) carefully, so you have a complete understanding of how we collect, use, and
disclose the personal information you provide to us. If you do not agree with our policies
and practices, your choice is not to use our website https://seremenaturals.com/ (the
“Website”).
SEREME NATURALS and the Website will continue to grow and improve to better
serve you; therefore, our Privacy Policy is subject to change and we encourage you to
review our Policy each time you visit the Website. This Privacy Policy only applies to
information collected online on the Website.

1. COLLECTING INFORMATION ABOUT YOU
Categories and Types of Personal Information We Collect
We collect the following categories and types of personal information:
 Contact Information: your first and last name, postal address, email address,
and phone number;
 Other identifying information: IP address and other security information for
authentication and access;
 Financial Information: credit card, debit card and bank account information;
 Internet or other electronic activity: your browsing and click history, including
information about how you navigate within our services and which elements of
our services you use the most;
 Commercial information: products purchased or viewed on our website.

Categories of Use
 Transactional Purposes: We use your contact information, financial
information, and commercial information to:
 Receive, process, confirm, your order, subscription or registration;
 Communicate with you about your order, subscription or registration;

 Analytical Purposes: We use your other identifying information, internet activity
and browsing history, commercial information and geographic location data to
analyze preferences, trends and statistics.
 Marketing and Promotional Purposes: We use your contact information,
commercial information, internet or other electronic activity, geographic location
data, and inferences to:
 Inform you of our new products, services and offers;
 Provide you with targeted advertising;
 Run contests, promotions and sweepstakes,
 Maintenance and Improvement of Services and Website: We use your
contact information, commercial information, and internet activity and browsing
history to:
 Provide and maintain functionality on our website, including our live chat
or customer review features;
 Handle your customer services requests; and
 Help us diagnose technical and service problems and administer our
stores, websites and apps.

 Review and Content Creation Purposes: We use your contact information,
commercial information, and audio and visual information to enable reviews of
our products and to display content that you have created and allowed us to
display on our website and services and on social media.
 Security and Fraud Prevention: We use your contact information, other
identifying information, commercial information, financial information, geolocation
data, internet activity and browsing history, and inferences to protect this website,
our company, and others and to prevent fraud, theft and misconduct.

2. HOW WE USE YOUR PERSONAL INFORMATION
Internal and service-related usage. We use and retain information, including personal
information, to improve and facilitate our Products, including:
 to analyze interactions with and performance of our Products;
 to debug and identify errors that impair functionality;
 to detect security incidents, protecting against malicious, deceptive, fraudulent, or
illegal activity;
 for research related to technological development and demonstration;

 to improve or enhance our Products or website.

Advertising. We may use personal information to help us deliver targeted
advertising including to consumers directly and through unaffiliated advertising
partners, to measure the effectiveness of advertising on behalf of our advertising
partners, and to identify the audience most likely to respond to an advertisement.

Communications. We may send communications via email or SMS to verify your
account and for informational and operational purposes, such as account
management, customer service, or system maintenance.
Marketing. We may use information about you, including personal information, to
send you information about SEREME NATURALS’s Products, including by email,
SMS, phone, or mail.
How we use automatic collection technologies. We, as well as third parties that
provide content, advertising, or other functionality on our Products, may use cookies,
pixel tags, local storage, and other technologies to automatically collect information.
Our use of these technologies fall into the following general categories:

 Operationally Necessary: This includes technologies that allow you to access
our Products and tools that are required to maintain functionality and monitor and
protect our Products.
 Performance-Related: This includes technologies that allow us to assess the
performance of our Products and help us understand how our users and visitors
interact with our Products.
 Functionality-Related: This includes technologies that allow us to offer you an
enhanced experience when using our Products, such as identifying you when
you sign in to your account or keeping track of your preferences.
 Advertising or Targeting-Related: We may use first- or third-party
Technologies to deliver content, including ads relevant to your interests on our
Products or on third-party websites and applications.

3. WHEN WE SHARE INFORMATION WITH THIRD PARTIES
Our Service Providers
We may contract with companies or persons to provide certain services including credit
card processing, data analysis and management, promotional services, etc. We call
them our Service Providers. We provide our Service Providers with the information
needed for them to perform these services. We also ask our Service Providers to
confirm that their privacy practices are consistent with ours.

Corporate Transactions
We may share personal information with parties to business transactions such as those
we deal with in mergers, acquisitions, joint ventures, sales of assets, reorganizations,
divestitures, dissolutions, bankruptcies, liquidations, or other types of business
transactions. In these types of transactions, personal information may be shared, sold,
or transferred, and it may be used subsequently by a third party.
Law Enforcement and Courts
In certain instances, we may disclose your contact information when we have reason to
believe that it is necessary to identify, contact or bring legal action against persons or
entities that may be causing injury to you, to SEREME NATURALS Brands or to others.
We may also disclose your contact information when we believe the law or legal
process requires it.

4. PROTECTION OF YOUR INFORMATION
Security of your personal information:
We maintain administrative, technical and physical safeguards to protect against
unauthorized access, use, modification and disclosure of your personal information in
our custody and control. We also are committed to employing commercially reasonable
procedures and technology in order to protect the security of our Website.
Although we do our best to protect your personal information, we cannot guarantee that
unauthorized third parties will never be able to defeat our security measures or use your
personal information for improper purposes.

5. CALIFORNIA CONSUMER PRIVACY ACT (CCPA) NOTICE
Under the California Consumer Privacy Act (CCPA), California residents have specific
rights regarding the personal information collected by businesses. SEREME
NATURALS is committed to protecting your privacy and providing transparency
regarding the information we collect. Below is a summary of your rights under the
CCPA:
1. Right to Know: You have the right to request information about the personal
data we collect, use, disclose, and sell, if applicable.
2. Right to Delete: You have the right to request the deletion of your personal
information, subject to certain exceptions provided by law.
3. Right to Opt-Out of Sale: If we ever sell your personal information, you have the
right to opt-out of the sale of your personal data. SEREME NATURALS does not
sell your personal information.

4. Non-Discrimination: You have the right not to be discriminated against for
exercising your rights under the CCPA. We will not deny you goods or services,
charge you different prices, or provide a different level of quality because you
exercised your rights under the CCPA.
How to Exercise Your Rights: To exercise any of your CCPA rights, please contact us
at seremenaturals@gmail.com. We will respond to your request within the timeframes
set forth by the CCPA. Please be aware that we may need to verify your identity before
fulfilling certain requests.

6. DATA PROTECTION RIGHTS UNDER GDPR
SEREME NATURALS is committed to ensuring fair and transparent processing. That is
why it is important to us that data subjects can not only exercise their right to object but
also the following rights where the respective legal requirements are satisfied:
• Right to information, Art. 15 of the GDPR
• Right to correction, Art. 16 of the GDPR
• Right to deletion (“Right to be forgotten”), Art. 17 of the GDPR
• Right to limit processing, Art. 18 of the GDPR
• Right to data transmissibility, Art. 20 of the GDPR
• Right to object, Art. 21 of the GDPR
•
To exercise your right, please contact us as indicated in the "Contact Us" section below.

7. DATA RETENTION
We retain information for as long as your account is active or as needed to provide
Products or services. We will also retain and use information as necessary to comply
with our legal obligations, resolve disputes, and enforce our agreements.

8. CHILDREN'S PRIVACY
We do not knowingly collect, maintain, or use personal information from children under
18 years of age, and our Products are not directed to children under the age of 18. If
you learn that your child has provided us with personal information without your
consent, you may alert us at seremenaturals@gmail.com. If we learn that we have
collected any personal information from children under 13, we will promptly take steps
to delete such information and terminate the child’s account.

9. CHANGES TO OUR PRIVACY POLICY AND PRACTICES
We may revise this Privacy Policy, so we encourage you to review it periodically. If you
continue to visit SEREME NATURALS or use our Products after such changes have
been made, you hereby provide your consent to the changes.
Posting of Revised Privacy Policy. We will post any adjustments to the Privacy Policy
on this web page, and the revised version will be effective when it is posted. If you are
concerned about how your information is used, bookmark this page and read this
Privacy Policy periodically.

10. CONTACT INFORMATION FOR PRIVACY ISSUES
If you have any questions, concerns, or need assistance, please contact us at:
Phone: 904-373-8301
Email: seremenaturals@gmail.com
We are here to help and will respond to your inquiries as promptly

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© 2024, Sereme Naturals Powered by Shopify

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